Warranty and claims

Powerslide Skates – Warranty – Product defects

Powerslide Skates have a warranty period of two (2) years from the date of purchase. Articles that become damaged due to material and manufacturing errors shall be repaired or replaced at the discretion of Powerslide. This warranty is limited to the original purchaser and cannot be transferred. The receipt is to be presented as proof of purchase. If no receipt is presented, then the warranty period shall run from the date of manufacture.
This warranty does not cover damage caused due to any of the following:

  • misappropriation, misuse, accident or regular wear-and-tear
  • collisions (such as hitting curbs, jumps etc.)
  • repairs or alterations outside the circle of vendors authorised by Powerslide
  • incorrect usage of hardware or use of non-Powerslide products for fastening. In order to buy components for your Powerslide skates, please contact your Powerslide vendor.

Powerslide Skates – Warranty – MyPowerslide

The customization of colors shown on this website are only a representation of what the finished product will represent. As there are countless variations between the colors down on computer monitors, tablets and smart phones, Powerslide cannot guarantee total color matching.

Powerslide Skates – Warranty – Sizing and fitting

Due to the fact that products ordered via MyPowerslide are designed by you, we do not offer any returns due to sizing issues. Please ensure you know your correct size before ordering.

Making a warranty claim

A receipt must be presented if a warranty claim is to be made. Please submit your claim to: m.ozvaldic@powerslide.de
Upon receiving your claim Powerslide may require more information, or that you return the product to us for inspection. If it is deemed the article is to be sent to Powerslide, then shipping and any resulting costs are your responsibility.
The product will be reviewed by Powerslide inside 10 working days.
If Powerslide deems the article defective due to workmanship or materials and the warranty period has not yet expired then Powerslide will repair the product as it sees fit free of cost or replace it with an identical or equivalent model. The repaired or replaced product will be delivered as quickly as possible at Powerslide’s expense.

the warranty of Powerslide Sportartikelvertriebs GmbH is limited exclusively to the replacement of defective products. Powerslide Sportartikelvertriebs GmbH will under no circumstances accept responsibility or liability for fatalities or injuries, property damage, indirect, contingent or consequential damage or payments arising from the use of Powerslide products